Why you should replace your business phone system

We know want to reduce your outgoings as much as possible. However, this doesn’t mean that you should avoid paying out. Above all, you should invest in the present and the future of your business.

One thing that is vital for your business is a good quality business phone system. You may think that your phone system is working enough, but when is enough, not enough?

Here are the main signs that it is time to replace your business phone system.

Your business has changed

Over time your business is going to change to grow. Firstly, this means that you need to ensure that your hardware and software grows with it.  Secondly, you might change if you’ve seen a real increase in your customers. Or if your services have changed over time. In those cases, a telephony change is required. Above all, you need one that can cope with the increase in call volume or and user count.

You are moving

A move is a perfect time to make a change. This is particularly true if you have plans to expand in your new location. If you do expand, you’ll have to change anyway. So, it makes sense to do it sooner rather than later. We can even change the phone system before you leave your current office. Then, you can literally pick up the phones and redeploy them at the new location. And this can be anywhere in the world.

You have time to change look at alternatives

Running a business is time-consuming. And there are lots of things that you are going to need to think about. Whilst you are not going to want to have times when you are quiet and lacking sales, it does mean that you can make changes to your existing business. You can spend the time that you would otherwise be using to make key decisions and choose key investments, such as a brand-new phone system.

It isn’t working as it should

One of the most obvious signs that your business phone system needs upgrading is that it isn’t quite working as it should. An increase in problems or a lack of maintenance are both things that show that your existing phone system might not be up to the right standard and that you need to upgrade it. Some of the signs that your system isn’t up to standard includes lost calls, crackling lines, slow connections and difficulties in calling out as well as receiving calls in.

If your business phone system is a key part to the running of your business, then it makes sense to invest into it. That way you know that you are not only doing what is right for your business, but also what is right for your valuable customers too. Both of which can help the future of your business.

Here are some other common reasons why people change their phone system

*The phone system cannot offer CRM phone system integration

*Lacking phone system features that are crucially needed in today’s world like call recording, voicemail to email

*Multi site phone system functionality is not available meaning inter site phone calls are not possible

*You have no control over the phone system so simple changes like setting holiday schedules on the phone system is not possible, setting up diverts, changing voicemail settings

*The phone system may be too old and simply cannot be supported due to lack of parts and also the practicality of fixing something that would be far cheaper to replace

*You need a video and chat application but your current system cannot offer this

More information on our phone system can be found by clicking on this link – If you are thinking about changing you phone system please get in touch and click on the quote button, alternatively please call us anytime on 0800 8491555 – we love to talk