The Voice of Our Customers: Real Stride Communication Reviews & Case Studies

Don’t just take our word for it. Explore verified reviews and in-depth case studies that showcase how Stride Communication delivers resilient, cost-effective, and professionally supported business telecom solutions across the UK.

25+ Years' UK Experience

1000+ Businesses Connected

99.999% Uptime Guarantee

UK-Based Personal Support

Choosing a communications provider is not like selecting a new piece of office equipment; it is a critical infrastructure decision that directly impacts your revenue, client relationships, and business continuity.

At Stride Communication, we understand that doubt. This dedicated review page is our commitment to absolute transparency. We believe the most powerful selling tool is the verified experience of a satisfied client.

Why Transparency is the Cornerstone of Communication

Technical Excellence

Certified UK-based engineers ensure seamless migration and crystal-clear call quality from day one.

Customer-Focused Support

Speak to an expert immediately—no call centres, no automated loops—just personal, outcome-focused support.

Financial Clarity

Transparent, fixed pricing and clear international calling rates for predictable operational expenditure.

What Our Customers Say on Google

Real results from UK businesses who made the switch.

1000+ UK businesses trust Stride | 5/5 average rating | 98% first-contact resolution

Share your review on Google and help others choose Stride Communications with confidence.

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Real-World Results: Stride Communication Case Studies

The true measure of a communication system is not its feature list, but how it performs under pressure and how it enables a business to grow.

Seamless Integration & Hybrid Working

Albion Recruitment Group

120 Users, Multi-Site

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Challenge: Expensive on-premise PBX couldn’t support remote consultants or integrate with Bullhorn CRM

Solution: Cloud Phone System migration with softphones, mobile app, and CRM integration

“The difference is night and day. Before Stride, we had two separate systems: our office phones and our mobile phones. Our consultants were tethered to the office, and we had zero visibility over out-of-hours calls. Stride’s Cloud Phone System gave us true hybrid working capability. The best part? Our quarterly call costs dropped by 45%, and the migration was genuinely zero downtime.”

— Sarah K., Operations Director

45% cost reduction Zero downtime migration Unified communications platform

ISDN Replacement & Investment Protection

Cressida Manufacturing

50 Users, Single Site

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Challenge: Functional Siemens PBX with costly/obsolete ISDN30 lines ahead of PSTN Switch-Off

 

Solution: SIP Trunking implementation connecting existing PBX to resilient IP network

“We had a big decision to make: scrap a £30,000 PBX that worked perfectly or find a way to future-proof it. Stride made the transition to SIP Trunking simple and risk-free. They audited our system, confirmed compatibility, and managed the porting of our crucial number blocks with zero disruption.”

— David P., IT Manager

Retained existing hardware
Eliminated ISDN rental costs
Excellent call quality

Transparent Service Delivery: Solving Real Business Communication Pain Points

Our clients’ testimonials repeatedly emphasise how Stride’s solutions excel compared to legacy providers.

 

Hidden Costs and Bill Shock

Transparent Pricing: Clients consistently praise our clear VoIP plans and International Calling Rates—no connection fees, no surprise charges.

Unresponsive or Overseas Support

UK-Based Personal Support: Our engineers are local and certified. When you call, you speak directly to a technical expert who understands your system.

Installation Delays and Downtime

Staged, Zero-Downtime Migration: Our project managers guarantee a seamless transition, especially for critical processes like number porting.

Lack of Integration with Core Software

Deep System Integration: We move beyond basic calling with proven success in integrating with Microsoft Teams, Bullhorn, and EMIS Web.

 

Mastering the Microsoft Teams Ecosystem

Many businesses adopt Microsoft Teams for internal collaboration but struggle to integrate it with their external calling.

“We had the licenses, but we didn’t have a phone system. Stride migrated all our external lines directly into Teams using their Direct Routing solution. Our staff now manage all communications—chat, video, and client calls—from a single Teams window.”

Ben C., Head of IT, Sentinel Digital Marketing

Direct Routing
Teams Dial Pad
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Frequently Asked Questions

Are all the testimonials on this page verified and real?

Yes. We source our case studies and testimonials directly from client communication following successful project completion or through verified third-party review platforms.

 

What is the average length of a Stride client relationship?

Our average client relationship for fully managed services (Cloud PBX and Enterprise VoIP) exceeds seven years.

How does Stride handle number porting to guarantee zero downtime?

Our dedicated Number Porting team manages the entire process. We only initiate the final switch after a comprehensive test environment is set up and approved by your team.

Can Stride support a business with thousands of users?

Absolutely. Our Enterprise Phone System architecture utilizes geo-redundant data centres and multi-trunking to deliver a guaranteed 99.999% SLA.

 

Are your phone systems compatible with existing hardware?

Yes. Stride is an open-standards provider. Our platforms are compatible with all leading SIP-compliant IP phones (Yealink, Cisco, Polycom, etc.).
 

Build Your Future on Proven Communication

The testimonials, case studies, and verified experiences on this page demonstrate a critical truth: we don’t just sell technology; we solve business problems with secure, resilient, and expertly supported platforms.

Ready to join the 1000+ businesses who rely on Stride for their mission-critical communications?

Eliminate the stress of the 2027 PSTN switch-off, achieve seamless hybrid working, and cut your monthly operating costs.