Mobility
There’s a big demand for greater mobility when working. So, we have a host of phone system features. They will allow you to never miss a call, wherever you decide to work each day!
Phone System Features
50+ features to transform your business
Mobility
Call Forwarding
Forward your calls no matter if you are in or out of the office.
Mobile App
No matter where you work your business phone system is with you.
Follow Me
Never miss a call, setup call following on multiple phone numbers so your calls come with you.
Call Flip
Seamlessly transfer calls from desk to mobile or mobile to desk.
Web Portal
Control your business phone system from your mobile or computer.
Never Miss a Call
A suite of mobility options for routing calls.
Voicemail to Email
Get voicemail messages sent to your email inbox as an attachment.
Work Anywhere
We offer the ultimate freedom by using our mobile app to work anywhere.
Customize Voicemails
Setup and customise different voicemail greetings.
Handset Replication
Have the same phone at home and work replicated.
Productivity
Using all our phone system features will ultimately result in greater employee productivity. Monitor performance, track sales cycles and boost your close rates with cloud technology.
Productivity
Call Announce
Be prepared whenever they call.
Call Group
Forward calls to multiple extensions.
Conference Bridge
Connect up to 25 participants into one conference.
Call Monitoring
“Monitor” calls, “whisper” to employees, or “barge” in to help.
Paging Group
Broadcast an announcement to your entire workforce.
Video Meeting
Collaborate with your team and customer by using video meeting.
Chat
Make contact quickly with employees using our mac, pc and mobile chat.
CRM Integration
Enables you to communicate your software and phone system together.
Press 1, Press 2 options
Make it quicker for your customers to call directly to individual departments.
Automatic Time Scheduling
Let our system automatically forward calls at certain times of the day
Customer and employee experience
We believe in happy customers and employees. So, we have brought together the very best phone system features to make their lives easier! Let’s talk about your service options.
Customer and employee experience
Call Announce
Be prepared before they call.
Call Screening
Answer only the important calls after screening each.
Do not Disturb
Send callers directly to voicemail.
Busy Lamp Field
A status indication for each phone on the system.
Call Continuity
Automatic call rerouting in the event of an emergency.
Call Hold
Quickly move to another call and back.
Call Queue
Hold large volumes of incoming calls professionally
Call Park
Park the call and continue your current conversation
Call Logs
Track all your made and received calls instantly
Call Waiting
Get a beep warning when someone else is calling you whilst on a call
Adhoc Call Recording
Control the call recording when you need it
Comany Wide Call Recording
Record every phone call regardless of location or people working from home
High Definition (HD) Voice
The highest quality phone calls
Dashboard
Monitor real time every device and user
Click to Call
Click on a phone number on your PC and our phones will call the number, no manual dialing
Simultaneous Ring
Get your calls to ring on multiple devices, ring your desk phone, home phone and mobile at the same time
Shared Call Apperance
Monitor your colleagues phones and pickup there calls from your phone
Receptionist Console
Make high volumes of call transferring easy and intuitive using our PC software
Marketing number
Setup individual phone numbers that can be tracked to monitor response rates
Caller ID
Know who is calling you before you answer
Bespoke Call Tagging
Label each call groups allowing you to see on the screen what number the caller rang, great if you run multiple companies or if calls divert from another branch
Call Blocking
Say goodbye to callers you want to block
Flexibility
Cloud VoIP flexibility is a big win for businesses. It’s one of the phone system features that offers complete flexibility. Also, VoIP supports most popular CRM integrations.
Flexibility
Caller Id Block
Block caller ID on your outbound calls.
Set Caller Id
Easily change a caller ID and choose what people see when you call.
Admin Portal
Manage your entire phone system from a single portal.
Dynamic Caller Id
Use a custom caller ID with the simple click of a few digits on your phone.
Music on Hold
Get a better waiting experience for your callers.
Smart Number
Phone numbers that can be intelligently programmed for your business' exact needs.
Local and Geographic Phone Numbers
We can supply any UK phone number
International Phone Numbers
We allow you to have an international presense by supplying any international phone number regardless of your location
Virtual Receptionist
Bespoke call routing for next level customer service
User Portal
Configure and manage each employee extension